The COVID-19 pandemic will not end with the flip of a switch, however businesses that respond to the current predicament while re-thinking the future will be more robust and resilient. Planning the restart of operations can seem daunting: How do you protect employees, partners, customers, and communities in an ever-changing environment? Just because a workplace reopens, that does not mean a return to “normalcy”.

Business Continuity and Disaster Recovery Plans (BC/DR) delineate procedures and instructions for organizations to address business processes, company assets, and human resources in the event of a disaster. Without a BC/DR plan, your organization will take longer than necessary to recover from an incident – or even go out of business for good. Forum’s Amanda Schwartz shares her experience in managing a real-life emergency response effort and the importance of having a plan in place before crisis strikes.

Thoughtful change management is a crucial component of a successful project. Though there are many change management methodologies available, it is important to choose a framework that best fits with company culture.

At first glance, a dashboard may seem like simply a software solution but Involving business owners from the beginning and doing the difficult work of sifting through the mountains of data to find the hidden insights are the keys to success. Forum Solutions shares insights into building effective board and executive dashboards that enable data-driven decision making.

Mergers and partnerships help organizations scale their business and retain, or even increase market share. The stakes are high and the margin for error is low. How do you go about successfully aligning two organizations - separated by 2,600+ miles, an ocean, and a time zone?

Blockchain technology offers the ability to securely share information and execute transactions between multiple entities in a decentralized way. Blockchain enables businesses to collaborate and scale in a trusted, transparent way. Here are 4 reasons to care about blockchain and the value it can bring to an organization.

According to the American Council on Education, women have earned half or more of all baccalaureate degrees for the past three decades and half of all doctoral degrees for almost a decade. However, despite the number of female graduates available for leadership positions, globally the proportion of senior business roles held by women stands at 24%, up slightly from 22% in 2015 (Forbes). Forum Solutions’ Marissa Iannarone shares her recommendations to inspire and accelerate female leaders.

No shock that protecting any customer’s data is increasingly keeping IT leadership awake at night. Healthcare being perhaps the penultimate example, organizations constantly wrestle with balancing availability of data with security concerns. Yet healthcare presents inherent challenges that go well beyond the realm of the traditional IT purview.

Forum Solutions helped a regional hospital successfully migrate its Migrate and Upgrade its Enterprise Resource Planning System.

Forum Solutions helps Savers to create a Customer Fundraising Portal to enhance the customer experience aspect of direct fundraising.

Forum Solution’s successfully led an enterprise-level software system upgrade that impacted all major functional areas of a local healthcare organization.

By taking a step back and evaluating business needs and expectations before hiring new IT leadership, Forum was able to identify Capital Benefit Group’s opportunities to add capabilities, close blind spots, and focus attention on the evolving external environment.

Forum Solutions helps a healthcare provider with a Clinical Data and Order Entry solutions roadmap.

Many health systems are experimenting with ways to lessen the burden on primary care, including changing scheduling practices to accommodate different types of visits, implementing call centers, and creating value-based (rather than volume based) compensation plans. Some are providing scribes, a third person in the room (or virtually) documenting the visit in the medical record in “real” time.

Many companies have yet to develop more mature and integrated internal orientation around their customer, which will require fundamental changes to the ways companies organize, the processes they develop and the ways they use technology.

As the new basis of competition pivots to customer-centricity, companies will need to re-think their strategic portfolios to incorporate a more holistic view of how each critical initiative that a company undertakes in turn delivers a capability that moves them closer to their customers.

In the past decade, the power of the customer has been amplified to an unprecedented level affecting businesses in every industry. Companies are now in a position where they have to be acutely aware of their customers’ experiences and opinions, but also must gracefully react to them in ever-decreasing timeframes.

Predicting the future is often a fool’s game and over the last five years few industries have enjoyed more prognosticating than Healthcare. Decades of unchecked inflation and highly publicized data of substandard health outcomes thrust the industry to the forefront of scrutiny.