The rapid increase in demand for education technology due to the pandemic, significant federal government investment in efficacious student learning technology, and recent company acquisitions accelerated DreamBox Learning’s growth necessitating a comprehensive go-to-market strategy to meet this opportunity.

Forum Solutions helps Savers to create a Customer Fundraising Portal to enhance the customer experience aspect of direct fundraising.

Many companies have yet to develop more mature and integrated internal orientation around their customer, which will require fundamental changes to the ways companies organize, the processes they develop and the ways they use technology.

As the new basis of competition pivots to customer-centricity, companies will need to re-think their strategic portfolios to incorporate a more holistic view of how each critical initiative that a company undertakes in turn delivers a capability that moves them closer to their customers.

In the past decade, the power of the customer has been amplified to an unprecedented level affecting businesses in every industry. Companies are now in a position where they have to be acutely aware of their customers’ experiences and opinions, but also must gracefully react to them in ever-decreasing timeframes.