From Obsolete to Optimized: A Successful Software System Upgrade

An international hard goods product developer and manufacturer experienced steep year-over-year business growth that more than doubled the number of products in development highlighting their limited resources and formerly invisible process inefficiencies that presented formidable obstacles to scaling with new demand.

Implementing an Enterprise Resource Planning Solution

Forum Solution’s Associate Arkan Kayihan shares A Best Practice Framework for Launching an Enterprise Shared Service

Launching a new shared service can be exciting and rewarding. Be sure to architect and vet the appropriate phases of the ESS development framework with key stakeholders.

Inhouse Enterprise Shared Services functions can establish and promote best practices across an organization. It is important to thoroughly plan and get executive buy-in before designing, let alone deploying, a new shared service function.

Rather than relying on outside organizations to provide unsustainable on-going support, an effective solution is to create centralized highly effective ESS focused teams that can work across traditional departmental silos.

Successful system implementations are transformative for any organization.

One of the best ways to ensure relevant, accurate, real-time data is available for decision support is to proactively address data at the start of a system implementation. Forum Solutions shares important elements for any system implementation regardless of industry.

Business Continuity and Disaster Recovery Plans (BC/DR) delineate procedures and instructions for organizations to address business processes, company assets, and human resources in the event of a disaster. Without a BC/DR plan, your organization will take longer than necessary to recover from an incident – or even go out of business for good. Forum’s Amanda Schwartz shares her experience in managing a real-life emergency response effort and the importance of having a plan in place before crisis strikes.

Thoughtful change management is a crucial component of a successful project. Though there are many change management methodologies available, it is important to choose a framework that best fits with company culture.

Forum Solution’s successfully led an enterprise-level software system upgrade that impacted all major functional areas of a local healthcare organization.